10. 03. 2025.

From March 4 to 6, 2025, a two-day training session for experienced conciliators and arbitrators of the Republic Agency for the Peaceful Settlement of Labour Disputes was held in Sokobanja. This training, organized with the support of the International Labour Organization (ILO), in partnership with the EU Delegation in Serbia and the German Cooperation in Serbia (GIZ), aimed to further strengthen the capacities and competencies of conciliators and arbitrators in Serbia.

The first day of training focused on the Irish system of labour dispute resolution and the role of the Workplace Relations Commission (WRC). Participants were introduced to the legislative framework, the principle of voluntariness, industrial relations, and the right to strike, as well as the similarities and differences between the Irish and Serbian systems. WRC representatives presented their organization and services, with a special emphasis on the role of conciliators in collective disputes. Through case studies, specific examples from practice were analyzed, with particular attention given to collective agreements, their implementation, and compliance with labour legislation. This part of the training facilitated experience exchange and discussions on improving collective bargaining in Serbia.

The final day of training was dedicated to integrating internal grievance mechanisms into collective bargaining. Participants discussed the legal framework at both domestic and international levels, as well as the benefits of these mechanisms for trade unions and employers. Special focus was placed on practical aspects—how to create effective internal grievance mechanisms, how to advocate for them, and how to incorporate them into the collective bargaining process.

The exchange of experiences with Irish colleagues provided a deeper understanding of international standards and the application of best practices in peaceful labour dispute resolution.

By enhancing the skills of conciliators and arbitrators, the protection of labour rights in both the public and private sectors is improved, contributing to the creation of a more stable and just working environment in Serbia.